Types of Information: We collect personal information, including but not limited to names, contact details, medical history, and payment information, solely for the purpose of providing our services.

Methods of Collection: Information is collected through our website, in-person consultations, forms, and communications.

Service Provision: Collected information is used to schedule appointments, provide treatments, and communicate with clients about their services.

Communication: We may use contact information to send appointment reminders, updates about services, or promotional offers if consent is provided.

Security Measures: We employ industry-standard security measures to protect personal information from unauthorized access, misuse, or disclosure.

Confidentiality: Client information, including medical records, is strictly confidential and accessed only by authorized personnel for treatment purposes.

Third-Party Disclosure: We do not sell, trade, or otherwise transfer personal information to third parties without explicit consent, except as required by law or to facilitate services (e.g., sharing information with a referring physician).

Access and Correction: Clients have the right to access their personal information and request corrections if necessary.

Opt-Out: Clients can opt out of receiving promotional communications by following the instructions in our communications.

Website Cookies: Our website may use cookies to enhance user experience. Users can adjust browser settings to disable cookies, although this may affect website functionality.

Age Restriction: Our services are not intended for individuals under the age of 18 without parental consent.

Changes to Policy: Any updates to this privacy policy will be reflected on our website. Clients will be notified of significant changes via email or through our website.

For inquiries about this privacy policy or to exercise your rights regarding your personal information, please contact Clear Lab at hello@clearlab.com.my

By using our services, you agree to the terms outlined in this privacy policy.